Saving my Customer a 7 Month Wait.

It’s great when my work can really save someone a substantial amount of time or money.  In this case, it was a lot of time.  But first, let me show you the work.  I just performed these repairs recently for a retail delivery customer in Baltimore.     Sure the repairs came out well and I’m […]

A Leathercare Story from the Blizzard of 2009

Here’s my second silly promotional video. Hope it gives you a laugh.  Of course, if you do need leather care services be sure to e-mail me leatherhelpguy@gmail.com.  Thanks.      

Repair Stories: When leather repair saves you from the wrath of your roomate.

Thank you, Chris. You did a wonderful job. My roommate said it looks great! Phew. Best wishes, Rebecca Above is the content of the final e-mail I got from Rebecca in Falls Church, Va.  She called me because her mom had accidentally put a hole in her roommates leather couch.  He was pretty ticked at […]

Repair Stories: Do-It-Yourself or Hire a Pro for your Porche Leather?

      As a leather repairman, It may make sense that I try to talk folks out of repairing their own leather damage so they pay me to do it.  Instead, I have found that talking through each customer situation helps me build trust with them and find the best solution for their situation.  Sometimes the […]

Auto Leather Repair… in 48 Days?

    If you’ve been around the site you know that I’m not here to toot my own horn.  But this refferal is an example of auto leather repair that I think I can use to teach the rest of you.  I’m also pleased about referal cause this guy is a mentor of mine.  I was recently […]