Thank you, Chris. You did a wonderful job. My roommate said it looks great! Phew.
Above is the content of the final e-mail I got from Rebecca in Falls Church, Va. She called me because her mom had accidentally put a hole in her roommates leather couch. He was pretty ticked at the time and she needed a way to calm him. So she Googled "leather repair in Falls Church" and found me. When we spoke she was pretty worked up because her roomate was upset. I assured her we could repair the damage and told her the price which was way less than re-upholstery or replacement of the couch. I came out to the apartment when her roommate was out, fixed the hole and we hoped her roommate would be satisfied. So a few days later I got this last e-mail. Sounds like she felt relief. Glad to have helped save her from the wrath of her roommate. Here are the pix of the work: